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What services can we provide
After-Sales Service
Contact phone number:
  • 01
    Pre-sale free training
    In order to guarantee the customers are able fully to operate the machine, if the customer need, we can help customer training , includes:
    (1) Correct operating mode
    (2) Correct maintenance way
    (3) Remove simple problem
  • 02
    Instruct installing when the machine in customer's workshop
    (The buyer provides engineer's roundtrip air tickets, board and lodging, the security as well as each person of daily wage).
  • 03
    After-sale service content and measure
    “It’s the after-sales support that makes delivery complete”.
    ①Free service guarantee period is: 12 months after shipping (except wearing parts)
    ② Provides long term spare supply, technical support and maintenance service for the machine, but we will charge for travel fee and other basic cost.

Creating value for the customers and win future for the corporation.

Quality Control
Advantages
At Jiacheng, we always prioritize innovation and quality. Our R&D team is composed of experienced engineers and industry experts, dedicated to the development of new technologies and products to meet the constantly changing market demands.
  • Research and development
    Market research: Understand industry trends and customer demands to ensure that our products always stay at the forefront.
    Technological innovation: Continuously introduce advanced technologies to enhance product performance and production efficiency.
    Prototype testing: Through laboratory testing and on-site verification, ensure the reliability and durability of each product.
  • Advantage
    Guarantee from the source: from materials to assembly, machine testing and pre-loading inspection. Pay attention to every link and ensure quality.
    Any after-sales service requests will be fed back within 24 hours.
    Each machine has passed the CE certification and each machine has our own patent.
  • Quality control
    Raw material inspection: Strictly control the quality of raw materials to ensure that each component meets the standards.
    Production process monitoring: Conduct full-process monitoring during the production process to ensure the standardization and normalization of the production flow.
    Final inspection: Conduct a comprehensive test of the finished product to ensure the performance and safety of the equipment.
Please contact us immediately
Start your journey of customizing wire and cable equipment!
We guarantee when we get the information of the customer, our engineers will analyze immediately, then response as soon as possible, if need our engineers come, 24hours will be arrived inland, and one to two week oversea based on getting visa on time.
Let's start

Please feel free to let us know if you need any help? We will provide a professional guidance for you!

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